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EquipmentFacts.com
ONLINE BIDDING:
General Information

If you are having trouble with the online bidding system, please contact Equipmentfacts.com Customer Service:
908.788.2025 or email info@equipmentfacts.com

Fax for Bank Letters to Equipmentfacts.com at 908.842.0427

For internet buyers, there is 2% fee which is taxable for purchasing via the internet.

It is possible that not every item offered at our auction will be sold over the Internet.

All interested buyers wishing to bid online for an auction MUST register with Equipmentfacts.com at least 24 hours before the start of the auction.


ONLINE BIDDING FAQ:

Q. How do I participate in the online auction?
A. Go the Auction Information page and click on the Registration link and complete the registration form. Once you satisfy the banking requirements you will be approved and an email will be sent to you giving you the Bidder Number and Password. Then you just log in on auction day with your Bidder Number and Password and you are ready to bid live online.

Q. I didn't get my bidder number and password emailed to me!
A. Are you sure you typed the right email address? If so, contact us with your name and telephone number and we'll send you your bidder number and password. Please do not try to re-register.

Q. I can't see the entire bidding interface. It's too big!
A. The online bidding system is designed for screen resolutions of a minimum 800x600 resolution.

Q. Can I keep track of what I purchased online during the auction?
A. Yes, in the top Menu Bar is a My Purchases link, you can click on it at any time during the auction and it will keep an updated list of what you purchased and the prices. Remember that this list has not been confirmed with the Auctioneer until the auction is completed.

Q. Can I see the complete Sale Day Catalog while I am logged into the auction?
A. Yes, in the top Menu Bar is a Sale Day Catalog link, you can click on it at any time during the auction and the complete Catalog will open up in a new window including photographs. You can keep it open during the auction and minimize it for future reference.

Q. What do I do after the auction if I purchased anything?
A. The Auctioneer will prepare an invoice and fax the invoice to you, you send the Auctioneer the full amount and arrange to pickup your purchases.

Q. Why am I unable to see the Live Video Feed?
A. When you log into our online auction, our software will test your Internet Connection speed and if it is too slow, our system will not send you the Live Video Feed. This is to ensure that your bidding page is not delayed by sending the feed to your computer.

Q. Can you give me any hints on how to bid online?
A. It takes approximately sixty milliseconds from the time you click the bid button to the time that your bid is received by the auction administrator. System bid response is extremely fast, less than one tenth of a second. However, human reaction time comes to play as the administrator relays the bid to the auctioneer much as a ring man at the actual auction does. Given this simple fact that once your bid is received, it still must be relayed to and acknowledged by the auctioneer. The possibility exists that your bid may be missed or retracted if the auctioneer receives an on site bid at the same time as your bid comes in. If you are contemplating bidding on a particular item let the auction administrator know by placing bids early on the item. Don't wait until the lot is almost closed to try and enter a bid. If the auctioneer sees no activity on the Internet, they will not hesitate to sell the lot to the highest on site bidder. In most cases the auctioneer will allow you, the Internet bidder(s), an opportunity to place a bid as long as they know that you are in the bidding. Please keep in mind to bid quickly and early!

ONLINE BIDDING:
System Requirements

Hardware


> Pentium II class or newer processor ( > 200Mhz )

> Minimum 64Mb RAM

> Minimum 56Kbps internet connection (fast dialup or better), Broadband connection recommended

> Sound Card and speakers


Software

> Windows 98SE operating system or newer

> Minimum 800x600 screen resolution

> Internet Explorer 4.5 or newer OR Netscape Navigator 4.7 or newer
(Netscape 6, 7 and AOL are NOT supported.)

> Java installed on your computer and enabled in your browser

> The browser plugins
(Note: you only need to download the plugins once per computer)



CLICK THE IMAGE BELOW FOR A LARGER DETAIL VIEW:

Register for the Martin & Martin E-Newsletter

"I remain totally impressed with the professionalism demonstrated by Martin & Martin as well as the personal touch that was shown....sale day was very impressive with the quantity and quality of personnel involved and the load out and disposal of sold equipment was very thorough. I do not have any reservations about recommending Martin & Martin to any firm or organization considering an equipment auction and if CSR has a need for auction services in the future, Martin & Martin will be the only firm considered."


- James W. McDaniel, General Manager of CSR

"Thank you and all the staff at Martin & Martin for an outstanding job liquidating our equipment and tools. The financial results of the auction yesterday exceeded our highest expectations. From day one you and all your staff provided courteous and professional guidance and advice. Brandon and his on site staff worked diligently to get everything ready and set the auction up. Jennifer and her folks got all the paperwork ready and ran a very efficient business office on site. Finally, you and your dad were a true pleasure to work with. My heartfelt thanks for a job well done and best wishes to all the folks at Martin & Martin."


- William R. Hedrick, Chairman of Corte Construction Co. and Fort Chiswell Construction Corp.

"I would like to take just a moment of your time to thank you and all of your staff for the great job in organizing, promoting and planning the recent auction of Norris Ford, Inc. It certainly goes without saying that you and your staff are extremely professional and proficient on top of being a pleasure to work with in putting any auction together. You certainly made our lives easier by the sheer organization you put into the final step of closing down our dealership. Please extend our thanks to all of your staff for a job well done."


- Ryan Norris, Norris Ford

"When we first began considering an auction to dispose of our rental and outdoor power equipment, we talked with several auction companies before deciding on Martin & Martin. They came to our store several times to discuss this option with us. After we agreed on a date for the auction the same interest and professionalism continued to be demonstrated from the people who came to our store to set up the auction, the advertising of the auction and on auction day. Auction day brought a large number of buyers from several states and the ability of Martin & Martin's personnel to handle every aspect was impressive. I would not hesitate to recommend Martin & Martin Auctioneers to anyone considering an auction."


- Logan Paving Company

"On behalf of The Bank of Newington, we would like to thank your company for your incredible results in the auction referenced above. The bank staff and I were extremely pleased with your staff's professional attitude and service during this process. Please share this letter with others and if a reference is needed our company would be more than happy to recommend your company to any individual, bank or finance company. "


- Tray Baird, Bank of Newington

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Martin & Martin Auctioneers, Inc.    1618 Auction Drive    Pelzer, SC 29669    864.947.7888 T    864.947.7846 F    DRIVING DIRECTIONS